virtual concierge
virtual check-in
food is art
restaurant dante
art collection
health club
royal treatments spa
business center
shuttle services
fast facts
meetings
weddings
social events
attractions
museums & historic sites
restaurants
shopping
sports
theatre & arts
climate
shuttle services
news
story ideas
press kit
download photos
fact sheet
current openings
benefits
applications
internship opportunities
guest survey
Boston Guest Satisfaction Survey
1.
Month of Stay
-- None --
January
February
March
April
May
June
July
August
September
October
November
December
2.
Would you return to Royal Sonesta Hotel Boston?
Yes
No
3.
How would you rate the Hotel on an overall basis?
Excellent
Good
Fair
Needs Improvement
N/A
4.
How would you rate the following in terms of friendliness and efficient service?
Excellent
Good
Fair
Needs Improvement
N/A
Reservations
Parking Attendants
Bellstaff
Front Desk
Telephone Operators
Concierge
Business Center
Message Service
Pool Staff
Spa/Fitness center
Overall
5.
How would you rate our facilities?
Excellent
Good
Fair
Needs Improvement
N/A
Lobby
Pool
Spa/Fitness Center
Restaurants
Landscaping
Overall
6.
How would you rate our accommodations?
Excellent
Good
Fair
Needs Improvement
N/A
Room Decor
Cleanliness
Air-conditioning
Lighting
TV Reception
TV Selection
Mini Bar
Bath Area Decor
Bath Amenities
Water temperature/pressure
Overall
7.
How would you rate our restaurants and bars?
Excellent
Good
Fair
Needs Improvement
N/A
dante
•Food & Beverage
•Service
ArtBar
•Food & Beverage
•Service
8.
Did any particular employee(s) make your stay more enjoyable?
1.
2.
3.
4.
5.
9.
What magazines/newspapers do you and/or your spouse read?
1
2
3
10.
Comments:
11.
Contact Information
Room Number
First Name
Last Name
Company
Convention
Street Address
City
State
Postal/Zip Code
Country
E-mail
Boston - Cambridge 40 Edwin Land Boulevard Cambridge, MA 02142 USA 800.SONESTA (U.S. & Canada) or 617.806.4200
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